If you have questions or concerns about your order, please get in touch first so we can resolve any queries.
However, if you've changed your mind about an order, please cancel it as soon as possible for the quickest resolution.
Our three main platforms are Amazon, eBay, and the official SafeTag Tracking Website.
Amazon
If you purchased directly from Amazon, please cancel your order there.
safetagtracking.com
Please email the support team at support@safetagtracking.com with the relevant order ID and request that this be cancelled. The order ID will be in the format SAFE and then a 4-digit number, e.g. SAFE1234
eBay
Please email the support team at support@safetagtracking.com and provide the relevant Order Number for your order, and request that this be cancelled or amended. You can find the order number on the "My eBay" > "Purchases" section.
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