Firstly, please ensure you have followed the included activation guide.
This means your tracker hasn't booted yet or is experiencing network issues.
Could you please check that your tracker is firmly seated in its port? It may have been knocked loose or fallen out. Even if it looks like it's in, please give it a push to ensure the power pins make contact.
If all the above steps fail, please keep your tracker subscription active and contact us. We will get your tracker up and running in no time at all.
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