Can I reduce my tracker refresh rate to longer intervals to extend my tracker's battery life?

Your tracker will update its location every 10-40 seconds (Depending on your tracker type and chosen subscription plan) when it's on the move, so you can follow the vehicle accurately along its journey.

We understand that our customers may wish to extend their rechargeable tracker's battery life and would like to request a lower location update interval (e.g., from 30 seconds to 5 minutes) to achieve this.

However, after extensive testing, we've found that reducing the tracker's refresh rate to a longer interval will not increase the battery life of our devices. The reason for this, is because of how optimised and efficient our trackers are at uploading location data.

We want the best possible tracking experience for our customers (especially in the event of theft), and since this provides almost no benefit, we don't support dropping our tracker's refresh rate below the 30/40-second standard. 

The tracker refresh rate can also be increased under the subscription management options in your tracker settings to allow the tracker to refresh every 20 or even 10 seconds.